Returns & Exchanges
At M.J. Bale, we are committed to ensuring you are completely satisfied with your purchase. If your garment isn't quite right, we offer flexible returns and exchanges within 30 days of purchase for both online and in-store orders.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, and place them securely in the original packaging or a sturdy satchel.
Label and Post
Generate and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office or collection point.
Refund Processing
Once our quality control team receives and inspects your return, we will process your refund or dispatch your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing